7-Day Easy Return & Exchange Window
Contact us within 7 days of receiving your order to request a return or replacement. Requests are quickly handled by our friendly customer care team.
Product Condition
Due to personal hygiene and safety standards for cosmetics and hair treatments, products must be unopened, in their original condition with safety seals intact.
Damaged or Incorrect Item?
If a bottle arrived broken, leaking, or if an incorrect item was received, notify us via WhatsApp at 0320 8025884 with clear photos of the package and item within 48 hours. We will promptly dispatch a replacement free of charge.
Questions? Contact customer care or WhatsApp 0320 8025884.